Contact Information

For questions about Zexreno jigsaw puzzles, help with an order, or assistance with a return, please contact us using the details below.

Customer Support

If you’re contacting us about an order, include your order number and a short description of the issue. For missing or damaged pieces, include the puzzle design and piece count. Photos of the box, affected pieces, or the gap in the assembled puzzle can help us review the issue.

Please keep account passwords and full payment card details out of your message.

Puzzle Details and Options

If you have a question about a design, piece count, finished dimensions, or what comes in the box, send us the product name and the option you’re considering.

Before ordering, check the product listing for materials, finished dimensions, and whether a reference poster or other accessory is included.

Delivery and Returns

Our Shipping & Delivery Policy explains order processing and estimated transit times. For return eligibility, return postage, and refund timing, see our Return & Refund Policy.

Contact us before mailing a voluntary return so we can provide instructions and the correct return address.

Company Information

  • Operated by: Andrii Shop LLC
  • Business License Entity: Andrii Shop LLC
  • Registered Address: 1742 N Champa St Unit 1083, Denver, CO 80202
  • Email: service@bezvaro.com
  • Phone: +1 712-599-0149
  • Website: bezvaro.com